Should a detailing business require a deposit?

For first-time customers, yes -- a small deposit reduces no-show risk. Many businesses waive it for repeat customers with a reliable track record.

How much should a no-show fee be?

Commonly a flat fee ($25-$50) or a percentage of the job price, clearly stated at booking rather than introduced after the fact.

Yes -- most no-shows are unintentional. A reminder the day before and a few hours before catches most of them before they become a problem.

A practical no-show policy for detailing businesses -- deposits, reminders, and how to communicate a no-show fee without souring the relationship.